Shipping & Return
Information
What
are Shipping Method and Charges?
No Handling/Restocking
Fees
Service
guarantee
What are the Shipping
Method and Charges?
Once we have received your order, and the payment is verified, the
parcel will be sent on the same business day. All orders placed
before 1pm PST, Monday thru Friday will be processed the SAME business
day. Any orders placed after 1 pm PST and on a weekend will be processed
the following business day.
Occasionally items ordered together may be shipped separately.
'Out of Stock Item' is any item that is currently out of stock,
but will be shipped as soon as it is available. You are not charged
additional shipping for back ordered items. If there will be a
delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with regular mail.
- Delivery to Canada takes 3 to 4 business days.
- Delivery to US takes 7 to 12 business days.
- Delivery to some addresses (Hawaii and Alaska) takes 2 to 3
weeks.
- For international shipment, please contact
us.
After the parcel is
shipped, you will receive an email notification with a tracking
number.
No Handling/Restocking Fees
What are the handling charges/fees?
Once the order is captured on-line, the payment method must be verified.
The order is then sent to our warehouse, where the product is pulled,
packaged and labeled. These actions refer to the ‘Handling’
part of the charge. Think about all the activities involved in preparing
a product for shipping. We have to:
| - |
Purchase
packaging materials |
| - |
Wrap and seal
the package |
| - |
Complete and apply
the appropriate labels and/or waybills |
| - |
Apply postage
|
| - |
Take the shipments
to your local post office or courier depot |
Most companies charge their customers an additional fee to cover
the handling cost. At Beauty Health Source, we don't charge you
a handling fee. We're confident that you'll join the thousands of
happy customers who have never found a need to use our guarantee.
Service
guarantee
We believe in excellence in
customer service. If ever you have an experience that is anything
but lovely, please contact
us.
and let us know. Same goes if you have a wonderful experience, we
want to know about it, please send us an email
and let us know.
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